service – Anthony Caruana

Quick Tips – getting PR to communicate with you

Jan 12, 2011Anthony CaruanaWorkcommunication, customer service, PR, productivity, service, tips

It’s happened to every journalist I know. You need to talk to a PR person to get some piece of critical information and they don’t respond to email or messages promptly. How do you get PR to communicate with you and respond in a timely manner? Here are two tips. One was passed on by a colleague and

Starting out – how to advertise

Jan 11, 2011Anthony CaruanaWorkadvertising, business, customer service, excellence, service

When you first start out freelancing, it’s important to work at getting new clients. Without clients, there’s no work to do. If there’s no work, there’s no meny coming in. And without money the whole roof over your head and food thing starts to look like a luxury. But how do you advertise and let

Go the extra mile

Jan 3, 2011Guest Writer1 CommentWorkcustomer service, service

This is a guest post by David Hague, editor of AusCam Online. If you want your clients to remember you, this story will tell you what you need to do. You can follow David on Twitter – he’s @vbthedog Many years ago, I had occasion to drive from the Gold Coast where I was living